Privacy Policy

Information We Collect

Information You Provide

• Account & Contact Information: Name, email address, and other details you provide when subscribing to our newsletter, booking a support group session, or contacting us.
• Purchase Information: Billing address, shipping address, and payment details when you make a purchase. Payment card information is processed directly by Stripe and is never stored on our servers.
• User-Generated Content: Any messages, feedback, or content you submit through our contact forms or support group interactions.

Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, referral sources, browser type, device information, and IP address.
• Cookies & Tracking: We use cookies and similar technologies to improve your experience. See the Cookies section below for details.

How We Use Your Information

• To process purchases and fulfill orders
• To send newsletters and updates you have opted into
• To schedule and manage support group sessions
• To improve our website, content, and services
• To respond to inquiries and provide customer support
• To comply with legal obligations

Cookies

Our website uses cookies to remember your preferences (such as theme settings and accessibility choices), analyze site traffic, and support essential functionality like shopping cart sessions. You can control cookie preferences through your browser settings.

• Essential Cookies: Required for core site functionality such as authentication and cart management.
• Analytics Cookies: Help us understand how visitors use the site so we can improve the experience.
• Preference Cookies: Store your display and accessibility preferences (theme, font size, comfort mode).

Third-Party Services

We use the following third-party services that may collect or process your data in accordance with their own privacy policies:

• Stripe: Payment processing for purchases. Stripe's privacy policy is available at stripe.com/privacy.
• Mailchimp: Email newsletter delivery and subscriber management. Mailchimp's privacy policy is available at mailchimp.com/legal/privacy.
• Printful: Print-on-demand fulfillment for apparel orders. Printful's privacy policy is available at printful.com/policies/privacy.
• Google Analytics: Website traffic analysis and reporting. Google's privacy policy is available at policies.google.com/privacy.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
• Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@themigrainenetwork.com
• Website: themigrainenetwork.com/about